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Energy Performance Labelling Guide

A comprehensive guide for ordering energy performance assessment services, submitting payment documentation, and initiating your assessment process.

Order Your Assessment

Follow these steps to order an Energy Performance Assessment for your building:

Ordering Process:

  1. Access the Subscription Page on the dashboard
    • Open the page from dashboard menu to start your assessment request.

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  1. Choose Assessment Service
    • From the left menu, select “Energy Performance Labelling” from the available options.

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  1. Start Your Application

    • Click the “Get it now” button to initiate your application process as visible in the above image.
  2. Choose Assessment Package

    • Select Energy Performance Labelling from available subscription types.
  3. Provide Building Classification type

    • Choose the building classification that best describes your building.
  4. Select Assessment Outcome

    • Third-Party Certification
    • Self-Declaration
  5. Provide Building Details

    • Enter your building’s Total Gross Floor Area in square meters.

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  1. Review Assessment Details
    • Use the “Add” button to include your assessment request. Multiple buildings can be assessed simultaneously.

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  1. Payment Instructions:

    • Online Payments: Requests are processed and go live immediately once the payment is completed. This offers a quicker turnaround, allowing you to start your project right away.
    • Manual Payments: Payment proof must be attached for verfication. There may be a slight delay before your project is activated.
  2. Confirm Agreement

    • Read and accept the Terms to continue.
  3. Complete Assessment Request

    • Proceed to “Checkout” to finalize your assessment order.

Submit Proof For Manual Payments

After submitting your assessment request and if you have chosen manual payment mode, follow the steps given below for uploading payment proof:

Payment Documentation Steps:

  1. Access Your Dashboard

    • Log into your account to view your pending order requests.
  2. Locate Payment Section

    • Find your energy assessment order and click the “Upload Payment” option.
  3. Provide Payment Documentation

    • Upload your payment confirmation in PDF or image format.
  4. Include Payment Notes

    • Optional: Add any relevant payment details or special considerations in the notes field.
  5. Confirm Submission

    • Click “Confirm Upload” to complete your payment documentation submission.

Assessment Initiation

After payment verification, your energy assessment will be initiated through the following process:

  1. Documentation Review

    • Our energy assessment team will verify your submission details and payment documentation.
  2. Assessment Launch

    • Upon successful verification, your energy performance assessment will be formally initiated.
  3. Confirmation Communication

    • You’ll receive an email containing once your project has been successfully activated. This confirms that your project is now live and ready for further processing.